Analysis & Reporting
Sir Francis
Bacon said (and I paraphrase) ” Knowledge is power”. Timely information is critical in
the internet age. Sprocket Express uses our proprietary Sprocket Express
Order Management System to capture, store, and present
key operational information to our clients.
Do you
need order, customer, and inventory information to manage your business?
Our web
portal gives you access to the latest order, customer, and inventory data.
The
portal allows our clients to see and download “Fresh” data on demand. Armed with
this information you can make timely business decisions with confidence that you
have the latest business information.
The web
portal can be used in many aspects of your business.
- Inventory Management – The web portal shows you what is in stock, on back
order, on order, and what needs to be ordered. Always updated and accurate,
you can use this system to avoid stock outs.
- Shipment Status – Your customer service personnel has on screen access to
all orders shipped in the last sixty days. A click of the mouse on the
tracking number brings you the carrier’s website and the latest tracking
information for that order.
- Order
Detail – Another click of the mouse brings you from the order header to the
detail of the order. What items were in the shipment, what was the ship to
address, etc. etc.
Custom
Reporting to Support Important Strategic Business Decisions
Data
without good presentation can lead to analysis paralysis.
The Sprocket
Express Order Management System collects and stores
critical bits of data on all the orders we ship for you. We can provide data and
or custom reports to help you assess this data to support strategic business
decisions.
Examples
of questions that can be answered readily with custom reporting.
- The
market campaign was changed last month to include the Southeast, did we see
an increase in business in that area?
- Is
there a seasonal business cycle? What sizes, colors, and products should be
more heavily stocked in the busy season?
- How
often do we have stock outs? What items run out more frequently?
- What
is our return rate for each product? What are the reasons?
- Who
bought product from us last quarter? What did they buy? What are their email
addresses?
Call us, toll free at: 888-992-9924
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