Privacy Policy

Sprocket Express™ respects each individual’s right to personal privacy.  We will collect and use information through our web site only in the ways disclosed in this statement.

Part I.  Information Collection
Sprocket Express collects information through our Web site at several points.

We collect the following information about primary visitors:

  • Visitor page views and statistical information only.

Sprocket Express does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.

We collect the following general data that is not personally identifiable information:

  • Referring sites
  • Search engine names
  • Page views
  • Origin hosting IP address

We collect this information through our hosting company as a part of their normal hosting services.

We do not employ cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier.

Part II.  Information Usage.
The information collected by Sprocket Express is used for shipping product to customers on behalf of clients who have employed our services.

The information we collect may be used to create customer profiles based on browsing or purchasing history.  We may, if requested by our clients supplement information delivered to our Web site with data from other sources such as credit history to authorize purchases.

We may share data with the following third parties: Shipping companies and credit card companies. These third parties will use the information as follows:

  • To ship product to customers
  • To authorize credit card charges

We offer links to other Web sites.  Please note: When you click on links to other Web sites, we encourage you to read their privacy policies.  Their standards may differ from ours.

If our policy on information collection or usage changes, we will advise you by posting those changes here on our web site 30 days in advance of implementation.

Part III.  Access to Information
Sprocket Express maintains the accuracy of some of our information by validating addresses against zip+4 databases. Users may access their own personal information and contact us about inaccuracies they may find by writing to

Part IV. Problem Resolution
If problems arise, users may contact Sprocket Express via our email address listed below, by calling at the contact number listed below, or by writing to our mailing address also listed below. We are committed to resolving disputes in an expedient fashion.

Part V. Data Storage and Security
Sprocket Express protects user information with the following security measures: All user information is SSL encrypted on secure servers. We employ firewalls on all internet access points. Employees with access to sensitive information do so with unique passwords that limit access only to data that is necessary to do their assignments and that leave an audit trail as to information accessed and actions performed. These logs are reviewed periodically for evidence of irregular activities.