Dan is a former Supply Chain/IT executive with over 30 years of distribution experience in multinational companies. He has designed, developed and implemented successful fulfillment systems and processes in 26 countries during his career at Polaroid Corporation. Dan holds a BS in Marketing & Statistics, minor in Computer Science, from Northeastern University, and an Advanced Management Certificate from Boston University. Dan has served as an instructor and board member of the Southern Massachusetts chapter of APICS, the Association for Operations Management; is a former board member and guest speaker of the New England Chapter of the Council of Supply Chain Management Professionals (CSCMP), previously known as the Council of Logistics Management; and has presented papers at the annual meeting of the Society of Logistics Engineers (SOLE). Dan founded Sprocket Express in 2005.
Bob Murray is the Chief Operating Officer of Sprocket Express. He has over 35 years of experience in the areas of operations, logistics, inventory control, and supply chain management. During his career he has held many positions including General Manager, VP of Operations, and Director of Materials. He holds the APICS (Association of Operations Management) CPIM certification and assists clients with their inventory and supply chain strategies. He consulted for a number of years in the areas of lean manufacturing techniques, process optimization, and ERP implementations. In his free time, Bob enjoys backpacking and kayaking with his family.
Marc Schwartzwald is the Operations Manager at Sprocket Express. He has over 20 years experience in Warehouse Management. In addition, Marc spent 10 of those in Fulfillment. In his career he has also been an Inventory Manager and IT Manager in Warehouse Distribution. He also has retail experience working for large retail merchants. Marc has certification in Six Sigma as a Green Belt. He is originally from Chicago but has lived in New England for the past 25 years where he enjoys biking with his wife and daughter.
Ron has over 30 years experience in inventory control, packing, shipping and receiving in small and medium sized companies. Prior to joining Sprocket Express in 2013, he has served as lead shipper in both the domestic US and international arenas, and performed yearly inventory audits. He has been certified in ISO9000, as a quality and process control auditor, and managed and coordinated the "UPS Safe Driver Award" program for the Tharpe Robbins Company.
Bee has a broad range of experience supporting customers and clients over her 12 year career. Her earliest experience was in general administration at the Department of Veterans Administration, helping veterans with their documentation and filings, while pursuing her Associates Degree from Gibbs College. After graduating, she joined CVS Pharmacare where she worked on the customer service help desk, and was quickly promoted to team supervisor and served in that capacity for 2 years. Next, Bee joined International Data Corporation as a customer support representative, where she excelled at report building and data analysis, and worked with customers directly on their presentation requirements. Now at Sprocket Express, Bee draws on all these experiences to manage the daily harvest of clients' shopping carts, processing all modifications, and working directly with clients to support their ecommerce requirements. Bee has been with Sprocket since January of 2014. Bee also brings her pet companion, a delightful energetic Pit Bull, Gotti, to work daily with her. Gotti is the new mascot of Sprocket Express, since the passing of Sprocket, for whom the company was named.
After graduating from Bentley College with her Bachelors in Accounting, Linda began her career at the mid-sized New England Fuel Institute as a full-charge accountant. After 15 years, she moved to Intercontinental Development Corporation as a management accountant where she worked for over 20 years. In 2010, Linda went into semi-retirement, joining Sprocket Express as our accountant part-time. The rest of her time she enjoys with her three grandchildren, Danny, Mia and Ella, and her dog, Gizmo.
Focus on Growth
Filling orders, packing boxes and going to the post office isn’t going to help you to grow your company. Spend your time on what you do best and leave the fulfillment to us.
A warehouse and staff are fixed expenses that you pay for even when you’re off-season. By outsourcing your fulfillment, you only pay for what you need when you need it. Can’t you find better uses for that money?
Plan for Success
Opportunities rarely happen when you’re ready for them. Part of being prepared is being sure that your business can scale rapidly and smoothly. By outsourcing fulfillment, you can take at least one of those worries off your mind.