Sprocket's Blog

Beyond the Box – Packaging and Customer LTV

Packaging is often overlooked as a factor in the satisfaction chain. However, it is a prime opportunity to promote the brand and educate the consumer, improving the customer lifetime value (LTV) and encouraging growth.

The Satisfaction Chain and Your Business

Maintain quality at these six major points of interaction to maximize customer satisfaction.

It's Not All About Money -- Corporate Responsibility in Fulfillment

Price is one of the primary considerations when you choose a fulfillment partner for your e-commerce business. However, the value of a partnership extends beyond price.

How to Harvest Loyal Relationships with Customers Online

Learn three of the most critical elements when harvesting loyal relationships with customers online, as well as some other useful tips to help you along the way.

Robots Deliver the Goods – Automation Continues to Take Shape in Last Mile Delivery

Can online shopping get even easier? Survey says: Yes it can. The automation logistics behind “last mile” delivery have been heating up.

5 Key Factors to Reach the New Gen Z Consumer

There are quite a few differences between the shopping habits of Millennials and those of Gen Z. In 2019, an influx of the newest consumer generation is anticipated to change shopping expectations yet again.

Fine-Tuning Your Fulfillment Service Experience

Are We a (Fulfillment) Match? As in love, there is a fulfillment house for every business. Have you found your true match? Read our guide for evaluating and improving your logistics experience.

Bridging the Supply Chain Skills Gap -- Creating an "All-Collar" Workforce

The all-collar workforce will blend human strengths with machine strengths for optimal performance. On the way, both the human and digital workers will continue to receive training to bridge the skills gap.

Three Ways Automation is Improving Ecommerce

The new "no-collar workforce,” is leading to a new industrial evolution. Three areas of eCommerce already benefit from automation and robotics.

Sprocket Express Fulfillment - Top Blog Posts of 2018

In 2018, our blog featured robots and automation, how to rate fulfillment providers, and tips to build your business. Here are the highlights.
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