Sprocket's Blog

Can You Afford Not to Offer Free Shipping?

It's no secret that customers love free shipping. The real question in today's market is: Can you afford 'not' to offer free shipping?

Christmas in July? Time for Holiday Supply Chain Planning

Fulfillment houses and businesses know it's already time to start planning for the holiday season. Five ways to benefit from increasing holiday preparedness beginning in the summer months.

Personal Interview with Dan Cence, CEO of Sprocket Express eCommerce Fulfillment Services

SuperbCrew editors interviewed Dan Cence, founder and CEO of Sprocket Express, a leading third-party logistics provider in the Boston area to learn more about their unique fulfillment service. Sprocket offers something most fulfillment companies do not.

How the “Best of Breed” Strategy Works in Fulfillment Technology

Sprocket Express uses a “best of breed” strategy as its technical foundation. This allows us to pick functional software components and knit them together.

Real People, No Tickets

Sprocket Express offers human attention to each and every one of our clients. When you have an issue, you won’t be given a form on a website to describe it.

How to Get More Reviews for Your Business

We have found that there are several factors that lead to better customer satisfaction. First, let’s take a look at reviews.

Is Your Fulfillment Helping or Hurting Customer Satisfaction?

The fulfillment house is the last to touch your products and they are responsible for getting the order to your customers. Are they making a good or bad impression?

Three Ways to Use Amazon to Your Advantage

Here are three ways you can tailor your Amazon approach better for your company.

Three Reasons Your Products Need to be on Amazon

it is impossible to ignore the impact that Amazon has had on ecommerce. It affects just about every business on the planet. You can’t beat them… here are three reasons why you should join them.

M-Commerce is Here... Are You Mobile Ready?

More consumers are using mobile commerce than ever before. It is no longer optional for a site to be mobile responsive.
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